TERMS AND CONDITIONS
Last Updated: March 19, 2026
Welcome to LumiNicole (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of the website located at www.LumiNicole.com and any services provided through the platform (the “Marketplace”).
By accessing or purchasing from our Marketplace, you agree to these Terms.
1. Marketplace Overview
[Company Name] operates an online marketplace that connects customers with third-party suppliers and brands. Products sold on the Marketplace may be fulfilled and shipped directly by these third-party suppliers.
We act as the platform provider facilitating the transaction. Suppliers are responsible for manufacturing, packaging, and shipping products.
2. Eligibility
To use the Marketplace you must:
- Be at least 18 years old
- Provide accurate billing and shipping information
- Comply with these Terms and all applicable laws
We reserve the right to refuse service or cancel orders at our discretion.
3. Product Information
We strive to ensure all product descriptions, pricing, and images are accurate. However:
- Product details are provided by third-party suppliers
- Packaging, ingredients, or specifications may change
- Colors may vary depending on screen display
We do not guarantee that product descriptions or other content are error-free.
4. Orders and Payment
By placing an order you agree that:
- All information provided is accurate
- Payment will be authorized at checkout
- Prices may change without notice
We accept payments through approved third-party payment processors.
Orders may be canceled if:
- A product is unavailable
- Fraud is suspected
- Pricing errors occur
If an order is canceled after payment, you will receive a full refund.
5. Shipping and Fulfillment
Because this is a dropship marketplace, products may ship from different suppliers and locations.
This means:
- Items may arrive separately
- Shipping times may vary by supplier
- Tracking information will be provided when available
Estimated delivery times are not guaranteed.
We are not responsible for shipping delays caused by:
- Carrier issues
- Customs processing
- Weather or natural events
- Supplier fulfillment delays
6. Returns and Refund Policy
We want customers to be satisfied with their purchases. Because items are shipped from third-party suppliers, return policies may vary slightly by product.
Return Window
Returns must be requested within 14 days of delivery unless otherwise stated on the product page.
Eligible Returns
Items may be eligible for return if they are:
- Damaged in transit
- Defective
- Incorrect item received
Products must generally be:
- Unused
- In original packaging
Non-Returnable Items
The following items are typically non-returnable unless defective:
- Personal care products
- Opened skincare or cosmetics
- Perishable items
- Final sale items
Return Process
To request a return:
- Email [support email]
- Include your order number
- Provide photos if the item is damaged or incorrect
If approved, we will provide return instructions.
Customers may be responsible for return shipping unless the item arrived damaged or incorrect.
Refunds
Refunds will be issued to the original payment method once the returned item is received and inspected.
Processing time may take 5–10 business days depending on your payment provider.
7. Supplier Responsibility
Suppliers on the Marketplace are responsible for:
- Product quality and safety
- Accurate product descriptions
- Timely fulfillment and shipping
We may remove suppliers who fail to meet Marketplace standards.
8. Intellectual Property
All Marketplace content including logos, design, text, images, and graphics are the property of [Company Name] or its licensors.
You may not reproduce, distribute, or exploit any content without written permission.
9. Limitation of Liability
To the fullest extent permitted by law:
[Company Name] shall not be liable for any indirect, incidental, or consequential damages resulting from the use of the Marketplace or products purchased through it.
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or practices of those websites.
11. Governing Law
These Terms shall be governed by the laws of Las Vegas, Nevada without regard to conflict of law principles.
12. Changes to Terms
We may update these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date.
Continued use of the Marketplace constitutes acceptance of the updated Terms.
13. Contact Information
For questions regarding these Terms, contact:
LumiNicole
Info@LumiNicole
[Business Address]